Altair Trading HK Limited ("Altair Energy Trading", "we", "us", or "our"), a company incorporated in Hong Kong (BRN: 78075819) with its registered office at Unit 915, 9/F., Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Hong Kong, is committed to protecting the privacy of individuals who interact with our website at altair-energy.trade (the "Site").
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. It applies to all visitors to the Site and to individuals who submit enquiries through our contact form.
When you submit an enquiry through our contact form, we collect the following personal data:
We also automatically collect standard technical data when you visit the Site, including your IP address, browser type, operating system, referring URL, and pages viewed. This data is collected through server access logs and is used solely for security monitoring, abuse prevention, and aggregate performance analysis.
We use the personal data submitted through our contact form solely to:
We do not use your personal data for marketing purposes, and we do not add you to any mailing lists without your explicit consent.
Our legal basis for processing your personal data is our legitimate interest in responding to business enquiries and maintaining commercial relationships, as well as compliance with legal obligations applicable to us under Hong Kong law, including the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO").
We retain personal data submitted through enquiry forms for a maximum of three (3) years from the date of receipt, unless a longer retention period is required by law or by the nature of the commercial relationship. Server access logs are retained for no longer than ninety (90) days.
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
All third-party processors are contractually required to handle your data in accordance with applicable privacy laws.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our contact form uses HTTPS encryption in transit, and form submissions are processed by a self-hosted server without reliance on third-party form or analytics services.
This Site does not use tracking cookies, advertising cookies, or any third-party analytics services. We do not use Google Analytics, Facebook Pixel, or any similar tools. The only technical cookies that may be set are strictly necessary session cookies required for form security (CAPTCHA token verification), which expire at the end of your browser session.
Under the PDPO and, where applicable, other privacy legislation, you have the right to:
To exercise any of these rights, please contact us at [email protected]. We will respond within thirty (30) days.
We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. Material changes will be reflected in the effective date and, where appropriate, notified to relevant parties.
For any privacy-related enquiries, please contact:
Altair Trading HK Limited
Unit 915, 9/F., Concordia Plaza
1 Science Museum Road, Tsim Sha Tsui
Hong Kong SAR
[email protected]